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Annual Report: 2002-2003

TABLE OF CONTENTS

MANDATE
 
CHAPTER I: 20th ANNIVERSARY YEAR IN REVIEW

A. Judicial Guidance

B. Privacy v. Openness - Census Records

C. Thorny Cases (Cabinet Confidences)

D. Anti-Terrorism and Secrecy

E. Reform of the Access to Information Act

 
CHAPTER II: ADDRESSING THE CRISIS IN INFORMATION MANAGEMENT

A. Executive Summary

B. Weakened Levers of Accountability

C. Moving in the Right Direction

D. Steps Ahead

 
CHAPTER III: INVESTIGATIONS AND REVIEWS
  1. Workload Statistics
  2. Demystifying the Investigation Process
  3. Quality of Service Standards
  4. Delays
  5. Shifting the Commissioner's Priorities
  6. Treasury Board Initiatives
 
CHAPTER IV: CASE SUMMARIES
  1. Public, But Inaccessible - Case #1
  2. Public, But Inaccessible - Case #2
  3. Census Records - Facilitating Research While Protecting Privacy
  4. Air Traffic Control Tapes
  5. Were Loans Repaid?
  6. A Right of Access to Ministerial Expense Records
  7. Litigation Disbursements - Should They Be Protected?
  8. What Is an Acceptable "Copy"?
  9. Is a Promise Not to Make Access Requests Binding?
  10. When Will I Receive an Answer?

INDEX OF CASE SUMMARIES
 
CHAPTER V: THE ACCESS TO INFORMATION ACT AND THE COURTS

A. The Role of the Federal Court

B. The Commissioner in the Courts C. Court Decisions Not Involving the Commissioner
 
CHAPTER VI: LEGISLATIVE CHANGES
 
CHAPTER VII: ACCESS TO INFORMATION IN CANADA AND ABROAD
 
CHAPTER VIII: CORPORATE SERVICES
 
APPENDIX A: Investigative Body Designation
 
APPENDIX B: Report Cards

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