Annual Report: 2002-2003CHAPTER IV: CASE SUMMARIES2. Public, But Inaccessible - Case #2 Background
Correctional Service Canada (CSC) is required, by directives issued by the Commissioner of
Corrections, to disclose certain information to inmates. The information, concerning rules, rights,
obligations, procedures and so forth, is compiled on a CD-ROM and copies of the CD-ROM are made
available for inspection in inmate libraries.
An inmate was not satisfied with being limited to inspecting the content of the CD-ROM in the inmate
library and made a request for a copy of the CD-ROM under the Access to Information Act. The
request was refused. CSC took the position that, under section 68, published material or material
maintained for public reference, is not subject to the right of access.
The inmate complained to the Information Commissioner about CSC's refusal to disclose a copy of
the CD-ROM.
Legal Issue
Is information placed in an inmate library "published material" or "library material preserved solely for
public reference"? If so, section 68 of the Access Act excludes it from the right of access; if not, the
information must be disclosed.
The investigation confirmed that some of the information on the CD-ROM was previously published
elsewhere by the CSC or other government departments. However, some of the contents were
exclusively prepared for inmate purposes and had not been made available to the public at large. The
investigation also confirmed that the CD-ROM was not available to the general public through any
library loan system or even listed as a reference item for availability to public libraries. Finally, the
investigation confirmed that inmate libraries are not open to the general public.
Against this factual background, the commissioner concluded that, since some of its contents had
not been published, the CD-ROM could not be exempt from the right of access as "published
material". Second, the commissioner concluded that the CD-ROM is not "library material preserved
for public reference" since inmate libraries are not accessible to the general public.
Consequently, the Information Commissioner found the complaint to be well-founded and
recommended that the CD-ROM be disclosed to the requester. CSC accepted the recommendation
and disclosed the record.
Lessons Learned
As discussed in the previous case summary, the section 68 exclusion for "published" and "public
reference" material is not intended as a barrier to access. When section 68 is relied upon in
circumstances where the result is the inability of the requester to obtain access to or a copy of the
information, it is likely that the exclusion has been improperly invoked. References to specific sections, subsections, paragraphs, and/or subparagraphs in the Access to Information Act:
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