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Annual Report: 2004-2005CHAPTER I: LOOKING BACK ON A TERM OF SERVICE
Persistent Problems
2. Inadequate Resources
Year after year, information commissioners have asked Treasury
Board ministers to provide adequate (not extravagant) funds to enable
commissioners to effectively discharge the duties Parliament gave them. The
requests are routinely denied or pared down to bare bones.
Year after year, the Information Commissioner’s workload of
complaints increases and, without adequate resources, the backlog of incomplete
investigations also increases. Now, it ranks at an all-time high; it represents
more than a full year of work for every one of the commissioner’s 23
investigators. In 1986, parliamentarians reviewed the operations of the
Access to Information Act
and asked the Information Commissioner to aim to
complete investigations in 90 days. That target has never been met due to lack
of resources. This year, the median time to completion of an investigation is
some six months.
Again, this year, the commissioner put forward a request for
seven additional investigators for three years to clear the backlog, and eight
additional investigators for the long-term to ensure that the backlog did not
redevelop. Treasury Board ministers agreed to give the commissioner five
additional investigators for fifteen months and none for the long-term.
Resources for such a short-term would, for all practical purposes, be wasted. In
one year, the commissioner could not recruit for only one year, train, security
clear and deploy five new investigators to accomplish any appreciable reduction
of the backlog. Moreover, with no permanent increase to the number of
investigators, the incoming workload will still outstrip the resources
available, contributing to more backlogged investigations. The commissioner told
the President of Treasury Board that the Board’s response to the commissioner’s
request was a recipe for failure and a waste of taxpayer funds. The minister’s
response: Try again next year.
And that, of course, is the deep flaw in the manner in which the
commissioner’s office is funded – due to its control of the purse strings, the
government has control over the effectiveness of Parliament’s officer. So much
for independence!
It is vital that Parliament take over the role of ensuring the
commissioner get adequate resources to do the job and, of course, holding him or
her accountable for how resources are utilized. Parliament took such a step with
one of its officers, the Ethics Commissioner. It is equally important that it do
so for the Information Commissioner and the other officers of Parliament who are
mandated to investigate government actions and decisions.
In February 2005, the Standing Committee on Access to
Information, Privacy and Ethics launched a study into this issue. The
government, too, is considering proposals for a funding mechanism for officers
of Parliament which is not controlled by the government of the day. In the
meantime, this funding gap cries out for immediate redress.
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